Return Policy

Return Policy - Biosafety Protection

To protect the health and safety of all birds, we maintain strict guidelines for returns. All returned items must remain in their original, sealed packaging to ensure they haven't been exposed to other birds.

Return Process: Contact us first at evaristojannet7759176@gmail.com before sending anything back. We review each return request individually to understand your specific situation and provide approval.

Shipping Costs:

• If we made a mistake (wrong item sent), we'll cover return shipping
• For other returns, you'll handle the shipping costs

What to Include: Please include a note explaining why you're returning the item.

After We Receive Your Return: We'll examine the unopened merchandise and, if everything meets our standards, issue store credit as reward points to your account.

This policy helps us maintain the highest safety standards while ensuring every customer receives products that haven't been compromised.